Join Us!
Theodore Presser Company is one of America's oldest and most prestigious music publishers serving the music community worldwide. Our catalog contains a large and diverse selection of music literature from the educational field to concert music. In addition we maintain an extensive rental library which makes available chamber, opera, ballet, and symphonic music material of outstanding quality to professional and educational performing organizations.A little about our team.
Based in Malvern, PA, our agile team is large enough to be a leader in the industry yet small enough for each employee to make a difference. Still growing with a tight-knit team and a pleasant working environment, we are looking for motivated individuals with high energy and positive attitudes and also offer long-term growth opportunities for high performing individuals.
Join our Sales Department.
The sales department is responsible for facilitating sales to sheet music retailers all over the world, as well as managing order processing through our own website for music educators, individual musicians, and performing organizations. The sales team has the vital task of providing reliable customer service while our product catalog is constantly evolving, as digital options are made available and new releases are published throughout the year. Lean and efficient, our sales team collaborates closely with all departments: marketing, production, editorial, accounting, operations, development, rental, and licensing.
Responsibilities:
- Processing customer orders using ERP software (Microsoft Dynamics Nav)
- Logging daily transaction data in spreadsheets referenced by various departments
- Responding to customer inquiries via phone and email in a timely and professional manner
- Assisting customers in troubleshooting technical difficulties, including accessing digital products
- Various support functions for sales team as needed
- Special projects as assigned
- Reports to Sales Manager
Qualifications:
- BA/BS degree preferred, major/minor in music related fields a plus
- Knowledge/background in classical and/or educational music is essential
- High attention to detail for data entry and order processing
- Exemplary time management skills
- Superior organization and follow up skills to ensure goals are met within defined deadlines
- Proficiency in Microsoft Excel and Word
- Comfortable in a changing environment, with multitasking and with learning new systems and processes
- Proactive and creative problem solving skills
- Ability to prioritize and work well under pressure in a fast-paced environment
- Ability to work independently and on own initiative
- Effective communication skills: active listening skills and a cheerful, friendly and courteous demeanor
- Familiarity with databases/ERPs a plus
Compensation will depend on prior experience. Excellent benefits package offered after 3 months of full-time employment.
Please send resume and cover letter to jobs@presser.com
Candidates responding to job postings must currently possess the eligibility to work in the United States.