If you wish to return a product, please call 1-800-854-6764 ext. 1 or email firstname.lastname@example.org to obtain a Return Authorization code before returning the product(s). Please make sure the code is clearly written on the "ATTN" line of the address and be sure to include a copy of the invoice.
Please mail all returns to:
Theodore Presser Company
ATTN: Returns (Write Your Returns Code here)
588 N Gulph Rd
King of Prussia, PA 19406
You may return any product to us within 30 days of the original invoice date. Shipping costs will be refunded only if your return is due to a product defect or if you received an item in error. All returned items must arrive in sellable condition.
A SPECIAL NOTE ABOUT SOFTWARE AND RECORDED MEDIA - Due to manufacturer restrictions, software and recorded media (including videos, DVDs, karaoke CDs, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap has not been opened.
Credit card purchases will be refunded by credit card credit. Check purchases will be refunded by check. We will issue your refund soon after receiving your return at our warehouse.